Deep Diving into Vendor Profiles

Brett Ungashick
Last Updated: 1 month ago

Once you've navigated the HRIS Marketplace using the various views, filters, and sorting options provided by OutSail, diving deep into individual vendor profiles is your next step. These profiles are rich with information, designed to give you a comprehensive understanding of what each vendor offers. Here’s how to make the most of these details.

Accessing Vendor Profiles

Clicking on a vendor's logo within the HRIS Marketplace will take you directly to their profile page. Each profile is structured into three main sections: Qualitative Data, Quantitative Data, and Vendor-Supplied Qualitative Data. Let's break down what each section entails and how to use this information effectively.

Qualitative Data (via OutSail)

This section offers insights gathered from OutSail’s analysis and customer feedback, focusing on three key areas:

  • About: A brief description of the vendor, providing an overview of their history, mission, and market positioning.

  • Product Characteristics: Insights into which traits or characteristics are most applicable to the vendor, according to feedback from OutSail customers. This helps you understand how the vendor aligns with specific needs or project goals.

  • Pros & Cons: A summary of 5-7 bullet points detailing each vendor's strengths and weaknesses, based on user interviews and OutSail’s market research. This objective perspective helps identify potential fit or challenges early in the evaluation process.

Quantitative Data (via OutSail)

This data provides a visual comparison of key metrics between vendors, allowing for an easier assessment of fit:

  • Match Score Comparisons: A bar chart showing how this vendor's Match Score stacks up against others, offering a quick visual reference for how well they meet your criteria.

  • Size Match & Scalability: Charts your current and future headcount against the vendor's sweet spot, helping to gauge if the vendor can grow with your organization.

  • Software Costs: A bar chart comparing this vendor's software costs with other top vendors, providing a clear picture of financial investment.

  • Implementation Costs: Similarly, this bar chart shows how the vendor's implementation costs compare, aiding in budget planning.

  • Implementation Timeline: A comparison of the vendor's average setup time in weeks versus other top vendors, important for project planning.

Qualitative Data (via the Vendors)

This section is directly from the vendors, offering their perspective on their products:

  • Integration Information: Describes the product's integration capabilities and marketplace, crucial for understanding how well the vendor can connect with your existing tech stack.

  • Product Architecture: Details on how the product is built (e.g., organically, through acquisition, white labeling), how modules work together, and specifics on data security and efficiency.

  • Global Capabilities: Provides an overview of the vendor's global offerings, including language support, localization, customer support center locations, currency support, and global payroll offerings. This is vital for multinational organizations.

  • Support Model: Outlines the vendor’s approach to customer service, detailing the level of support offered, how clients get help, NPS scores, and more. Understanding the support model can be critical for long-term success and user satisfaction.

Making the Most of Vendor Profiles

When reviewing vendor profiles, consider how each section aligns with your organization's specific needs, goals, and constraints. Use the qualitative data to understand the vendor's market positioning and user feedback. The quantitative data provides a clear, visual means to compare crucial metrics like costs, scalability, and implementation timelines. Finally, the vendor-supplied qualitative data offers a deeper dive into the specifics of product architecture, integration capabilities, and global and support offerings.

By carefully analyzing these sections, you can form a well-rounded view of each vendor, positioning you to make an informed decision in your HRIS selection process. Remember, the goal is to find a solution that not only meets your current needs but can also scale with your organization over time, offering the best possible return on investment.

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